Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at A. O. Smith?

77% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"Pay is good compared to industry standard" ((in 43 reviews)); "People are great and work hard" ((in 33 reviews)); "Good benefits and moral of company" ((in 33 reviews)); "Good work life balance" ((in 17 reviews)); "Friendly work environment." ((in 13 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 19 reviews)); "Poor communication, inexperienced leadership, early hours" ((in 8 reviews)); "Needs better communication and to invest in current employees better" ((in 5 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews)); "The training is a joke and they are 2 faced." ((in 4 reviews))

What are employees saying about A. O. Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith layoffs and their outlook for job security at A. O. Smith in 2026.

What are the top reviewed A. O. Smith locations?

Ashland City , Johnson City , Milwaukee , Nashville , McBee , Lebanon , Franklin , Haltom City , Charlotte , Knoxville , Columbus , Tennessee City , Provo , Bristol , New York , Florence , Washington , Monroe , Johnson City , El Paso , Houston , Clarksville , Cookeville , Groveport , Francestown , Renton , Erie , Cheraw , Mc Bee , Columbia

A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (386 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

386 reviews

4.0

Oct 2, 2022

Highly Stable, Low Risk, Highly Profitable, No Change Culture

Engineering

Recommend

CEO approval

Business Outlook

Pros

Extremely profitable company - 50%+ family owned People stay here for long long time - stable Most plants in Tennessee and firmly based in Nashville

Cons

Alignment from CEO to shop floor is limited Directors/VPs run company in silo's Zero motivation to make change - do not step outside of the lines Not a technology leader Communication is limited

2.0

Oct 20, 2020

It is just OK

Technician

Recommend

CEO approval

Business Outlook

Pros

As an employee, you will get to learn a lot about different technologies

Cons

lower pay, restricted growth, understaffed

5.0

Apr 3, 2020

Good place to work, with a few aggravating things

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely stable company. Good benefits. Very ethical. Room for advancement

Cons

Pay is average to below average. HR tries to shoehorn people into established positions regardless of actual duties and some positions are downgraded when people are replaced so they can save money. Divisions that were formally separate companies are not fully integrated, and some departments have silo style management, although to their credit, they are working on both of those issues.

Viewing 19 - 21 of 386 Reviews

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Jobs at A. O. Smith

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A. O. Smith

A. O. Smith reviews

Company ratings over time

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Reviews by job title

Highly Stable, Low Risk, Highly Profitable, No Change Culture

It is just OK

Good place to work, with a few aggravating things

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