A Place for Mom reviews

4.0

76% would recommend to a friend

(1,428 total reviews)
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Tatyana Zlotsky

80% approve of CEO

77% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home.

Cons

Heightened requirements to work late into the evening on weekends. Holidays are not holidays, there is pressure to work. Work the last 7 days of the month, but no overtime, and if overtime is requested, let's review your metrics and see if you were really working. Increased quotas mean a significant drop in pay. Constant pressure to meet unrealistic quotas.

1.0
Jul 26, 2018

Just Don’t

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, I can’t think of any pros to working for this organization anymore, other than a consistent paycheck. If you can call it that—this company significantly undervalues their employees pay and experience level.

Cons

Prospective employees beware- they pitch a great sales game. Don’t join this company if you remotely have a heart for helping people. Where does this start? I can agree completely with the other reviewers. I once loved working for this company- though I can’t say this anymore. They don’t listen to suggestions from their employees, don’t understand their own industry (and seemingly are not willing to understand from those who work first hand- thus adopting a superior attitude). The company is completely 100% sales focused instead of focusing on their values of “the noble mission of senior living”. There’s nothing noble about this company. The quotas are unrealistic, and the focus is on the sale rather than genuinely helping the person and/or family. The idea and mission behind the company is wonderful- it’s a shame they don’t embody it or appreciate their employees.

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A Place for Mom Response
7y
Thanks for your feedback. A Place for Mom tremendously values all our employees and their opinions, but we will continue to be guided first and foremost by the thousands of families who have communicated their gratitude to us for providing free help in their time of need. Our mission to help families by offering free help from a local Senior Living Advisor has not changed since A Place for Mom was founded. As a for-profit business, we do drive revenue to continue to fund our mission, but we earn money through our partners, and never charge a family to use our service. We have always been free to families. As the company moves forward, it is these principles that will continue to direct our business towards the goal of helping families. We value your feedback and as a current employee, we encourage you to talk with your manager and/or Human Resources so we can continue to improve and be a great place to work. If you prefer, we have a 24/7 anonymous hotline available to all employees to report any concerns. This hotline is hosted by an outside company and the anonymous feedback is provided to A Place for Mom for review. A Place for Mom responds back to the hotline with additional information and the outside company then sends on communication to the employee to maintain anonymity. The hotline can be found on the HR site and the in the employee handbook.
1.0
Jul 30, 2020

Not what I expected

Recommend
CEO approval
Business Outlook

Pros

Money, but only because I was recently lucky enough to be put on a different team where leads fell in my lap

Cons

My new manager has been the worst manager I’ve ever worked for. She’s rude and loves to fill her staff with the fear of losing their job and has completely killed any love and respect I have for A Place for Mom

Viewing 19 - 21 of 1,428 Reviews

Glassdoor has 1,474 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.