A Place for Mom reviews

4.0

75% would recommend to a friend

(1,429 total reviews)
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Tatyana Zlotsky

79% approve of CEO

76% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Jul 25, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay ridiculously high salaries at the executive level Half the company are good people The Data Services and Reporting Teams are extremely intelligent

Cons

The C-Level people are con artists, frankly I'm not sure how they got to that level The Software environment is in shambles, the devs are afraid to touch the code The ex-CMO was responsible for most of the growth so the leaders are a bit clueless on how to run the company now The CEO lies with the dexterity of a paratrooper

1.0
Feb 5, 2018

No Thanks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee Sometimes there are bananas Free spectacular view of Seattle Sometimes free lunch Work from home possibly

Cons

Unless you are part of senior management, you are on your own. Senior management is fully committed to the hierarchy they have built and maintaining the status quo. If you enjoy that kind of office politics and you like climbing pyramids, you can cut your teeth here. If you are looking for support from your manager, you may find it, but more likely you won't. It's more likely your manager is too busy fighting for the scraps left by their managers and their manager's managers. You'll have fun with your peers, because there are a lot of fun people at the company. But in the end, you'll probably spend most of your time playing musical chairs with your supervisors and your job duties. Guaranteed your priorities will be handed to you and then rescinded and reconfigured every other quarter. Senior management does not care what you think. You are paid to hold them up on the shoulders of your hard work.

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A Place for Mom Response
8y
Thank you for your comments and we are glad to hear that you value the many fun people at A Place for Mom. We pride ourselves on creating both a culture and roles within the organization that truly make a difference in the lives of families in their search for a senior living solution for their parent or loved one. In addition, we aspire to have a working environment where employees can grow personally within the organization or gain experience that will help them in the future. As part of this culture, all employees should have defined goals and key areas of responsibility that ladder up to our company mission and values (realizing, of course, that strategies are not static). We expect all employees and managers to have an engaging two-way relationship. This includes an annual goals discussion, semi-annual reviews and regular connections where you are discussing your work priorities, performance and career ambitions. In addition to the direct relationship with your manager, we also encourage employees to have skip level one-on-ones on occasion. Beyond this, if you do not feel as though you are getting good direction, you may communicate directly to the HR team, contact the CEO by direct email or submit your thoughts via our suggestion box or anonymous hotline. We encourage you to take one of these actions so that we can address your specific concerns.
1.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Sitting on your butt all day and talking on the phone. Free coffee

Cons

***MOST OF THESE 5 STAR REVIEWS ARE FAKE*** When I was hired on, it was great in the beginning. I loved the company and what I did. Halfway through December they laid off 3/4 of the Austin office. A month later there was an incident between the remaining 9 employees. One of the employees went to HR to file a complaint. Their solution? Fire the remaining 9 out of the blue. They dont care about employees. 2 of the employees are experiencing a financial difficulty. 1 of them was planning a wedding and she just moved here from 2000 miles away. Another one has a baby on the way. Really? You've got to be kidding me. What a company... and a waste of 3 months of my life. Thanks APFM!! WAY TO SCREW US OVER AND ALL THE OTHER CALL CENTERS.... Oh yeah. Side note. They've outsourced the call center 4 or 5 times. Each one has been laid off. Don't apply to the call center. If you do, keep your resume polished.

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A Place for Mom Response
8y
Thank you for sharing your feedback, and we’re glad to hear that you did enjoy the experience for the majority of your time with us. We thank you and the other team members, both employees and contractors, for all your efforts and contributions. It was a difficult decision to wind down operations and it was driven by business reasons, not by the HR complaint you referenced. We take any HR complaints seriously, and the well-being of our employees and contractors is important to us. We encourage you to look for other opportunities at A Place for Mom that may be a good fit for you.
Viewing 16 - 18 of 1,429 Reviews

Glassdoor has 1,475 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.