Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Good benefits." ((in 11 reviews)); "Helping people and incentives for sales" ((in 8 reviews)); "Good work life balance as well." ((in 7 reviews)); "Nice building but not friendly" ((in 5 reviews)); "Good pay, great benefits and time off, community outreach and professional staff" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews)); "AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

5.0

Mar 31, 2020

AAA National is a great company to work for. Great work environment and they really care for the employees and community

Multimedia sales analyst

Recommend

CEO approval

Business Outlook

Pros

Great employer that cares for the employees and community.

Cons

No room to advance in the department I had worked in.

1.0

Nov 16, 2019

Proceed with caution when thinking about working for the National Office.

Digital product manager

Recommend

CEO approval

Business Outlook

Pros

Very much a 9 to 5 type job. Nice onsite cafeteria, however prices doubled when the renovations were completed. Decent time off. Depending on manager, can come and go as needed.

Cons

Where to start? Offered over 200 people early retirement packages because they need the money to pay for a pet project. Now they are scrambling because over 70% of the people took the offer. They were only anticipating 35 to 40% to take it. Tells you how unhappy a lot of people are. Roles being vacated are not be backfilled. Workload being spread across who is left. Management thinks people will be okay with this for the next 6 months while they figure out what to do next. National Office is run very poorly and senior management is very disengaged. Building maintenance has been put off in order to pay for other things. Think long and hard before applying for a position here. Large clubs control everything. National office will not be around in the next 5 years if this one pet project is not successful. Yes ALL AAA eggs are in one basket.

5.0

Oct 3, 2019

It's ok.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed atmosphere, nice building, good cafeteria.

Cons

It's not for everyone.

Viewing 52 - 54 of 85 Reviews

Jobs at AAA National

Dispatcher I - 2nd shift

Contact Center Sales Representative

Minneapolis-Saint Paul

$19 - $21 /hr

(Employer provided)

View job

Member Service Representative

Maintenance Specialist

Member Service Representative