Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Customer Service Representative (4) , Human Resources (4) , Life Insurance Agent (4) , Project Manager (4) , Supervisor (4) , Travel Consultant (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 42 reviews)); "AAA members are great people to help and provide services." ((in 11 reviews)); "The onboarding process and training is amazing" ((in 10 reviews)); "Benefits package is good, coworkers are great" ((in 4 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "The opportunity are almost endless." ((in 3 reviews))

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(246 total reviews)

John Galvin

77% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

5.0

Feb 11, 2026

Amazing Place to Work!!

Project manager

Recommend

CEO approval

Business Outlook

Pros

AAA Northeast has an incredible culture. Everyone you meet, including the leadership team is welcoming, inclusive, and thoughtful. It's a place that genuinely cares about their employees and their well -being. And so many exciting projects and initiatives are underway that instill serious confidence in the future of the organization.

Cons

There really are no cons that I can think of.

AAA Northeast Response

3mo

Thank you so much for sharing this review. We're thrilled to hear that our culture, leadership, and commitment to employee well-being have made such a positive impact on your experience. We appreciate your feedback and your commitment to the club.

3.0

Jan 26, 2026

It gets the job done

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay, enough to get the bills done at least

Cons

Leads were hard to come by

AAA Northeast Response

3mo

Thank you for sharing your experience. It looks like this review was posted under AAA Northeast, but based on your location, your role was with the Auto Club Group. We hope your time there was valuable, and we wish you the best in your future endeavors.

3.0

Jan 12, 2026

Pay

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Great benefits and phenomenal health insurance

Cons

Low pay compared to market value for similar positions

AAA Northeast Response

5mo

Thank you for sharing your feedback. We're glad to hear you value our benefits and health insurance offerings. We understand compensation is an important factor and regularly review market data to ensure we remain competitive. Thank you for sharing your experience.

Viewing 10 - 12 of 246 Reviews

Jobs at AAA Northeast

Dispatcher (3rd shift)

Roadside Assistance Driver

Dispatcher - Providence RI (2nd shift)

Driver Improvement Trainer

Roadside Assistance Driver