ABC Fitness reviews

3.9

76% would recommend to a friend

(616 total reviews)
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Bill Davis

79% approve of CEO

72% positive business outlook

ABC Fitness has an employee rating of 3.9 out of 5 stars, based on 616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ABC Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

616 reviews
1.0
Feb 10, 2021

Secretive HR - Major layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home That is about it

Cons

ABC Fitness does not value their employees the first bit. If you work in the call center, you have been thrown around like a rag doll with a layoff date because HR and senior leadership have no clue how to run a department. Our jobs are being outsourced to the Philippines and we are lied consistently! It is sad they are giving some a false sense of "hope" that they will be kept when the progress towards outsourcing is continuing and they just recently announced a transition to outsourced technical support. If you are still in the call center - run run run.

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ABC Fitness Response
5y
Hello - thank you for providing your comments and feedback. While there were some delays in transition due to 2020 being a unique and difficult year, all information was always made available to employees on a timely and transparent basis. Transitioning of work to partners is a business decision that is influenced by many factors including attrition and expertise. We have always provided our employees more than adequate notice of any transition, in each case more than 6 months in advance of actual transition date along with providing them with financial and outplacement support. I believe this demonstrates the value we place on all our employees. If you still have concerns or questions, please feel free to reach out to us directly at HR@abcfitness.com.
3.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great compensation depending on role Benefits Work from home

Cons

Poor work/life balance Unrealistic expectations Work overload No communication across departments that work directly together Constantly changing policies Cutthroat mindset

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ABC Fitness Response
5y
Thank you for your feedback. We appreciate it.
5.0
Nov 14, 2019
Recommend
CEO approval
Business Outlook

Pros

After Mr. Bottin left, nothing has been the same. Paul Schaller stepped down this summer after 39 years. Now new blood comes in, with great insight....however... they want to replace the same people they have trained for multiple areas and now want to replace them...I think the Gym owners will have a rude awakening...knowing new people will handle those critical calls...I really felt like after the Changing of the Guard... things would never be the same...and that's unfortunate...And for agents that are trained in multiple areas are called to let them know they are not needed...that's very sad.. the front line defense for the Legacy of Mr. Bottin... The creed used to be...Fast and Friendly....Everything Else Can Be Forgiven

Cons

Keep the model. Just get rid of unnecessary agents that are not up to par...

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ABC Fitness Response
6y
Thank you for taking the time to leave us a message. As we continue to grow and evolve as an organization, there are likely to be business process changes that impact us and our employees. Our commitment is to make such decisions in as thoughtful and as transparent manner as possible. We are focused on doing right by our employees by providing them time and resources to adopt such changes. We are also unwavering in our commitment to provide exceptional service to our clients. We welcome an opportunity to discuss with you further, so please feel free to reach out to us directly at hr@abcfinancial.com.
Viewing 34 - 36 of 616 Reviews

Glassdoor has 729 ABC Fitness reviews submitted anonymously by ABC Fitness employees. Read employee reviews and ratings on Glassdoor to decide if ABC Fitness is right for you.