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ACI Learning

Engaged Employer

ACI Learning reviews

2.7

38% would recommend to a friend

(85 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.7

Career opportunities

2.4

Senior management

ACI Learning has an employee rating of 2.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACI Learning employee rating is 28% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

85 reviews
2.0
Oct 17, 2023

High stress, low pay, detrimental to mental health

Marketing content producer
Recommend
CEO approval
Business Outlook

Pros

A lot has changed since I worked at the company, but during my time there, I loved my team and my manager. We had creative freedom to try new things and experiment. Individual contributors were given the autonomy to work at their own pace. The brand was "fun," and marketing was encouraged to play into that with our content. Everything changed when ACI bought out ITProTV – they demoted ITProTV's highly talented woman CMO, and ACI's incompetent white male CMO took over, who was, to no one's surprise, later fired. The next CMO brought in was a friend of the CEO (figures, right). After a year, she "stepped down" as CMO. Not to mention the VP of Sales "leaving" the week after she did.

Cons

Turnover was (and still is) high. Everyone I knew at the company (including myself) was extremely underpaid across multiple departments – sales, marketing, customer success on-air hosts, and the company refused to give even the bare minimum 3% raises. For example, I made a 20k bump in salary when I left for a new role with less responsibility. Some individuals can barely afford to pay their bills working with lower than industry standard wages and having to wear multiple hats as a result of the turnover (because they don't backfill roles immediately, just redistribute work). The last three people who have left the company had no other choice because their mental health was at a breaking point, which was also my reality. This company and its senior leadership will suck every bit of life out of you if you let them.

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ACI Learning Response
2y
We understand the importance of fair compensation and a supportive work environment for our team members. We are constantly reviewing our policies and practices to ensure that we are providing competitive salaries and benefits. We have also taken steps to improve transparency and communication within the company, including regular check-ins on workloads and well-being. Thank you for sharing your feedback about your time at ACI Learning. We appreciate your positive comments about your team, manager, and the creative freedom you enjoyed.
2.0
May 23, 2024

The definition of late capitalist company trying to make you part of the “family”

Video producer
Recommend
CEO approval
Business Outlook

Pros

I met some of the best people in the industry here. We had fun and got to create together.

Cons

- if you have to call out for anything (like I did when I got COVID), they will not believe you and will make moves to fire you. - get written up for “cell phone use” when ITS A TECH JOB AND YOU NEED YOUR PHONE FOR PARTS OF IT - the favoritism is rampant! If you don’t immediately suck up to the highest power in the room, you will be seen as not being a team player. - the nepotism is through the roof, everyone in a seat of hiring power hires their friends it seems, even if they aren’t qualified for the position they have. - employees who have been doing their job for literal YEARS will get lectured on how to do their job by people who have no idea what they do - mass firings regularly. I don’t even work there anymore and every few weeks I’ll see a coworker get laid off (via linkedin) - if you are not a straight white hetero and right leaning, you will have a hard time fitting in. - women working there being undermined and harassed by subscribers or even some of the other employees. - upper management wants to turn out nothing more than boring talking heads videos, and then they wonder why viewership/subscriptions are low!

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ACI Learning Response
2y
We really appreciate you taking the time to provide your valuable feedback. We're so glad to hear that you created friendships, did hard work together, and had fun along the way. However, we are deeply concerned about the issues you've raised, including favoritism, nepotism, and how illness and diversity are handled. We take these matters very seriously and are committed to fostering a fair and inclusive workplace for everyone. We value our Team Members' unique skills and backgrounds and believe that it is the only way to have a strong team who makes leaps and bounds in the market we serve. People Operations and Leadership should not only believe in the above, but should practice it. We hear you and are committed to continuously evolving for you all and your experience. Thank you again for your valuable feedback and for the care you put into ACI during your time with us.
1.0
Apr 4, 2024

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met a few people I will remain friend with.

Cons

The leadership is an absolute disaster. They have no idea or an actual pulse on what it requires and the work that has to be done. They hire you for one job but then add 3 additional roles to your work load. So you are severely over worked and under paid. Leadership will never take responsibility for their own faults. Instead look to blame the people under them. It’s an incredibly toxic and sad work culture.

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ACI Learning Response
2y
Thank you for taking the time to share your feedback. We're glad to hear that you formed meaningful connections during your time with us. We're sorry to hear about your negative experiences with our leadership and workload. We take these concerns seriously and are constantly working to improve our work environment and support our team members. We do this by sending regular engagement surveys to keep a pulse on our team and find areas for improvement. We are committed to fostering a positive and inclusive workplace culture where all team members feel valued and supported.
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ReviewsACI Learning reviews

Glassdoor has 92 ACI Learning reviews submitted anonymously by ACI Learning employees. Read employee reviews and ratings on Glassdoor to decide if ACI Learning is right for you.