ACI Learning reviews

2.7

38% would recommend to a friend

(18 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

Reviews by job title

18 reviews

Reviews about "Compensation"

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1.0
Jan 16, 2023

Not the most ideal place to work.

Recommend
CEO approval
Business Outlook

Pros

Not really any, salary was decent, at best.

Cons

Management is poor, and not conducive to a good work environment. Hours are terrible, and what should be an 8 hour day turns into 11-12 hour days due to poor scheduling. Salary is not market appropriate.

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ACI Learning Response
2y
Thank you for taking the time to share your feedback! We are sorry to hear about your experiences with management, scheduling, and the overall work environment. It's concerning to learn that you felt the hours were excessive and that the salary was not competitive. Over the past year, we have made many improvements and your feedback is where it all starts. We have developed People Leader training to support our People Leaders to best support our Team Members. We also recognize the importance of viewing you all as humans first and that means prioritizing your personal life. With our DTO policy and hybrid-first work environment, we believe that taking care of yourself supports you bringing your best work. We have also partnered with a compensation system to gather accurate data on market pay. We are committed to continuously evolving to create a more positive and supportive workplace for all Team Members. Thank you again for your feedback!
1.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

The experience is great to have on your resume and the DTO.

Cons

Took away our old commission set, and made a harder one that is no longer attainable. Its not because we are "lazy" or "bad", they just don't want to pay us and these changes were made since they want to become ACCET accredited. There is a lot of other issues as well, if you work here, watch your back.

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ACI Learning Response
2y
Thank you so much for your feedback. We're glad you found value in your experience and our flexible DTO policy! We are sorry to hear about your concerns regarding the commission structure and other issues. We genuinely hear you about feeling unsupported and the challenges with the new commission plan. As we are now ACCET accredited, we appreciate you playing a huge role in getting us there and recognize the hard work you and your team put in. We appreciate your advice to pay more attention to our career services side. We are committed to balancing our focus and ensuring all departments receive the support they need. Your input is invaluable as we work to continuously evolve for our Team Members.
1.0
Jun 24, 2021

You can do better!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wouldn’t say anything is a pro other than the salary.

Cons

There is no such thing as work-life balance. To receive praise, you have work outside working hours. The PTO and maternity leave are atrocious (2 weeks each). Short term disability is not covered by them. The health insurance is good. The onboarding is a disaster. Management sets unrealistic expectations for work. HR is not your friend at this company.

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ACI Learning Response
2y
Thank you for taking the time to provide your valuable feedback! We're glad to hear that you were satisfied by the salary and health insurance. Thank you for your feedback regarding work-life balance, PTO, maternity leave, onboarding, and management expectations. Over the last few years, we have made immense improvements. We heavily encourage our Team Members to take advantage of our DTO policy and take the time to take care of themselves as humans first which will help everyone bring their best work. As far as maternity, we have updated our policy from 2 weeks to 8 weeks to give more time for bonding and healing. We offer paid sick time and FMLA for those eligible whether it is long term or short term. Again, we believe in taking care of you all first and that is when you bring your best work. The onboarding process has undergone immense improvements over the past several years. It is ever evolving and we appreciate you being apart of helping it grow so we can set our Team Members up for success from the start. People Ops is currently developing People Leader training to help support our People Leaders in supporting you all. Your input is invaluable, If you have further suggestions or concerns, please feel free to reach out to People Ops. We call ourselves People Ops rather than HR with intention - we are here to support you and your experience:)
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