ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 8, 2016

EVP

Recommend
CEO approval
Business Outlook

Pros

The people who are now gone were great to work with and terribly dedicated to success of the business.

Cons

Hundreds of millions spent on acquisitions and market cap didn't go up, just debt loads.

1.0
Jul 16, 2016
Recommend
CEO approval
Business Outlook

Pros

ACI has historically had good products

Cons

ACI executive leadership distanced from rest of ACI. Doesn't trust or accept feedback from ACIers or customers. Strategies don't resonate in the market. Customers devalued.

1.0
Jun 19, 2016

Dysfunctional Executive Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent people and first & second line management Good Benefits Decent Salary if you don't mind high stress and ridiculous deadlines

Cons

Absurd workloads for technical staff. Executive Management spends millions on marketing and sales but does not hire enough technical staff to get the products built or maintained properly. Even so-called high priority projects are not funded properly. They are, however, hiring VP's and Directors left & right. Management gives a lot of lip service to Employee Engagement but never follows thru on things like work-life balance, excessive hours and on-call schedules. E.g., This a technology company that cannot provide a functional desktop image / tools. Leadership's priorities are clearly not about the workers.

Viewing 67 - 69 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.