ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 17, 2016

ACI Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH options, Employees get to vote on 2 additional holidays each calendar year

Cons

Lack of vision from senior management, fail to recognize the people who do the day to day operations

1.0
Sep 2, 2015

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Some really brilliant, self less people who work day in day out to keep the ship afloat. Those people are extremely low in number and endangered. They helped me navigate through this cess pool. Another benefit is work from home but that soon dissipates when you have to manage 3-4 time zones. I had to manage India, UK, US (east and West) time zones.

Cons

Where do I start? This is the case of the entire cart being rotten with a few fresh bright apples that soon will either rot or move on to other places. Hostile atmosphere right from the C level suite, with absolute disregard for the employees. Work environment is the MOST unpleasant with down right ungrateful discouraging management with back biting, blame game, chaos and only focus on CYA. The level of ownership coming from global leaders is absolutely shocking (negative) with commitments made to customers and changed on whim and no support when those difficult conversations with customer takes place. Long hours to say the least with minimal pay increases. Entire department is punished in terms of low ratings and compensation due to financial loses with total disregard to the people who have no say/direct inputs in to the bad decision making and sub standard product quality. Talent being hired is sub standard and the attrition rate is among the highest in this business (payment soft ware provider). STAY AWAY especially if you are being hired in to the professional services/implementation organization. No future, no career as the CEO,CTO and other senior leadership wants to turn this in to more like Oracle/SAP and disband implementations within the next 3-5 years. Moreover, the management BLOCKS you outright with bogus performance related excuses if you want to move in between/within different organizations in the company. D- on motivation, career growth and loyalty towards organization.

1.0
Aug 19, 2015

I would go the other way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company with decent benefits so if looking for a place to just sort of "hide" and collect a check this may be considered a Pro but the company certainly likes to "breathe its own exhaust" and claim dominance in a market they are serving that is overall under-served and has come to expect and accept products that are under par.

Cons

Very much a dictatorship environment... you do what you are told and no room for creative thinking or ideas unless they come from the top. Very much a robot culture and employees are merely #'s

Viewing 88 - 90 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.