Does ACI Worldwide pay their employees well?

According to anonymously submitted Glassdoor reviews, ACI Worldwide employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ACI Worldwide. This rating has been stable over the past 12 months.

How satisfied are employees working at ACI Worldwide?

70% of ACI Worldwide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACI Worldwide 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ACI Worldwide?

Software Engineer (117) , Senior Software Engineer (93) , Associate Software Engineer (65) , Project Manager (36) , Manager (33) , Director (17) , Principal Software Engineer (16) , Technical Consultant (16) , Systems Engineer (14) , Quality Assurance Engineer (13) , Software Developer (10) , Business Analyst (8) , Network Engineer (8) , Product Owner (8) , Vice President (8)

What are the pros of working at ACI Worldwide according to real employee reviews?

"Great people to work with at least in my department and with the other EAs" ((in 120 reviews)); "Work life balance is good and overall it’s good" ((in 101 reviews)); "Flexible hours, work from home" ((in 81 reviews)); "good benefits available such as insurance to buy and a 410K to put into" ((in 81 reviews)); "good salary and allow telecommuting" ((in 51 reviews))

What are the cons of working at ACI Worldwide according to real employee reviews?

"poor management, Micro monitoring bad management, bad management" ((in 72 reviews)); "Too many Layoffs" ((in 47 reviews)); "What were Cons for me: reorganization that was not as smooth as I hopped to be.. changing to many managers in one year.." ((in 33 reviews)); "Senior management is clueless (look at review from VP on October, 2014) as far as managing people." ((in 32 reviews)); "Their growth strategy is through acquisitions and with every acquisition their is organization realignment thus no job security" ((in 29 reviews))

What are employees saying about ACI Worldwide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACI Worldwide layoffs and their outlook for job security at ACI Worldwide in 2026.

What are the top reviewed ACI Worldwide locations?

Omaha , Norcross , Atlanta , Naples , New York , Waltham , Elkhorn , East Brunswick , Miami , Boston , Auburn , Austin , Chantilly , Princeton , Newton , Charlotte , Elkhorn , Washington , Philadelphia , Tampa , Edison , Phoenix , Dallas , Orlando , Framingham , New Brunswick , Newark , Opelika , Salt Lake City , Chicago

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ACI Worldwide

ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.8

Culture & values

3.8

Work/Life balance

3.4

Senior management

3.4

Career opportunities

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 10, 2013

Avoid

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Hard working colleagues Flexible work hours Interesting domain.

Cons

Below market pay and benefits Weekend work Clueless middle management Zero recognition

1.0

Jan 29, 2013

Dreadful

Manager

Recommend

CEO approval

Business Outlook

Pros

Strong backlog, strong brand, loved unconditionally by the analysts. A large captive customer base that typically has no option but to renew contracts.

Cons

Reputation - customers don't like dealing with ACI. Quality is an issue. Sales roles are little more than a clerical / admin jobs. ACI does not pay out commissions. A backstabbing "throw people under the bus" culture strongly encouraged by the CEO who leads by example. Poor benefits offering on basic things like healthcare, critical illness cover etc

3.0

Jan 10, 2013

Very focused on bottom line, not customers. Tough to be a customer facing emloyee

Regional professional services manager

Recommend

CEO approval

Business Outlook

Pros

International company with opportunity to travel and learn from customers and colleagues globally Good opportunities in South Africa

Cons

Ruthless culture from CEO down focused purely on bottom line which results in a sales team that are very target focused. Customers comes second to targets and the delivery staff bear the brunt. Very American culture, difficult to translate in South Africa

Viewing 1324 - 1326 of 1,397 Reviews

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Jobs at ACI Worldwide

Dir Software Engineering

Technical Program Manager - ACI Connetic

Principal Software Engineer

Technical Program Manager - Merchant Fraud