ACI Worldwide reviews

3.9

74% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

83% approve of CEO

71% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The folks who work on the customer facing side of things pull out all the stops to get the job done. Most long-time ACIers believe in and participate in an old-school (in the good sense) culture of collaboration. The office environment is generally flexible and laid-back.

Cons

What other commenters at this site have said about too much process is all true, to which I will add that employees are required to spend way too much time justifying the day-to-day activities that are routine parts of their job to internal bean counters. Too many decisions are are made by executive committees that have no product or technical knowledge, based on pretty-looking powerpoint presentations containing unrealistic estimates. C-level execs need to finish their empire-building battles with one another, and get to the business of advancing the entire company.

4.0
Jul 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Without a doubt the people at ACI are what makes the company a nice place to work - the teams you work with every day really do feel like they are working together for the same objective. The company is supportive of your personal life and commitments such as community of voluntary work, and allows flexibility to accommodate that.

Cons

You need to be prepared to work hard, because there is always a lot going on - but at least the days go really quickly!

2.0
Jun 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great, the product is great, benefits are good, casual atmosphere, chance to work with individuals around the world.

Cons

People are treated as "resources" with little to no regard for talents, experience, interests or skills. Lay-offs have severely undercut the intellectual property and those remaining much struggle and cover more than one job or function.

Viewing 1363 - 1365 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.