ACI Worldwide reviews

3.9

74% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

83% approve of CEO

71% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 7, 2011

Micro management and process heavy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. Great industry.

Cons

Management micro manages its employees

2.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is good. The time-off plan is good maybe better than most with up to 5 weeks PTO plus 8 holidays. Mid and lower level employees are bright and work hard.

Cons

Management has created a culture that is destroying the company. They set expectations without having any understanding of the nuts and bolts business. This is mostly due to reorganizations and hiring outsiders who very little about the business. Sometimes the lack of basic knowledge is startling. They expect employees to work weekends, which is only needed because the projects are so poorly planned and chronically understaffed. The result is a constant exodus of experienced employees. Those left have hidden behind the process to declare, “Sorry, I can’t help. It is not part of my job description.” I do not have high hopes for the company’s future unless they start letting employees be creative again.

Viewing 1366 - 1368 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.