ACI Worldwide reviews

3.9

74% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

83% approve of CEO

71% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Sep 11, 2011

Used to be great, now it's below average.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and time off are good. Peers work as a team and want to do the best they can do.

Cons

The new management team does not know the business, and counter many recommendations made by those who know our customers and have been in the business for years. Customer projects are so far behind schedule that we sacrifice product for customer projects. We need to do both!

4.0
Aug 28, 2011
Recommend
CEO approval
Business Outlook

Pros

1) A lot of direct and exciting customer engagement experiences 2) Committed colleagues with in-depth application software knowledge 3) Direct boss respect autonomy in decision making

Cons

1) Process improvement initiatives are not "customer centric" enough, more internal "turf centric" to relieve bandwidth problem 2) Not able to exploit value-add competency of customer facing consultants as much time is spent fixing basic problems

4.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, casual work environment, cafeteria, gym on site. Had a great boss who gave me a lot of autonomy.

Cons

Becoming more bureaucratic. Many jobs are becoming more specialized. They are still struggling with how to manage the software development process, which as a software development firm you would expect to have mastered.

Viewing 1360 - 1362 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.