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      ACI Worldwide

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      ACI Worldwide reviews

      3.9

      70% would recommend to a friend

      (1,398 total reviews)

      Thomas Warsop

      84% approve of CEO

      73% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Sep 13, 2016

      Hardworking Employees - Mgmt out of touch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ACI has fantastic, hardworking employees and this is what makes ACI great.

      Cons

      Unfortunately a growing number of mid management and the greater amount of Senior and Executive level management are completely disconnected from their employees. They are often slow to respond, or do not respond at all. Sadly, ACI has become a 'date-driven' culture resulting in reactive versus proactive planning often with poor results.

      2.0
      Sep 1, 2016

      Very Incompetent Supervisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product ranges are marketable. work environment and tools such as workspace, hardware and applications are easy to come by.

      Cons

      incompetent managers hired from Romania, has no management abilities in a technical team.

      3.0
      Jul 30, 2016

      A Mixed Bag- Needs Improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I work with some very smart, talented and dedicated colleagues. They work hard, care and demonstrate strong teamwork. - The recent refocus on growing the Cloud side of the business, in lieu of licensed software. - Overall benefits package is at market. - If you can survive the turbulent environment, there are opportunities for growth and advancement. - Being part of the payments industry can be pretty cool.

      Cons

      - The executive team is too involved in day to day, business decision making. They need to empower their leadership team to run the business and refocus efforts on the higher level strategy. - The organizational design is complex with too many leadership layers, while we are often understaffed in the service and delivery positions. We need to simplify the organization and reinvest funding in the roles that deliver for the customer. - Some members of the executive team are not performing. - Lack of team work across business units.

      Viewing 142 - 144 of 1,398 Reviews
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      ReviewsACI Worldwide reviews

      Glassdoor has 1,508 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.