ACI Worldwide reviews

Lack of inviting culture Lack of work life balance Lack of engagement within ranks Silos at every level Lack of focus on products/brand image

Hours are horrible and that effort is not appreciated. You are openly expected to be available for support on PTO. Process paralyzed. Instead of rebuilding, they continually add more layers on top of a bad foundation. This makes core functions disjointed, cumbersome and frustrating for everyone There are serious integrity issues. I saw a pattern of committing to bonuses and then weaseling out. They are good at paying market for the role next to your name, but that just means the role next to your name is a grade or two below your responsibility. Tricks like changing the Change Manager title to Business Analyst mean they can pat themselves on the back for staying in range and screw someone over at the same time. But the biggest problem is fear. They preach innovation but nobody at the decision level has the guts to stick their neck out. That is what has frozen them, settled into something devolving out of what worked well enough almost 10 years ago.