ACV Auctions reviews

Questionable ethics for a company that boasts "transparency." Sloppy, embarrassing drinking events; employees having toxic relationships for everybody to witness. Managers appointed who aren't qualified to manage people, YIKES. The company relies on the Vehicle Condition Inspectors (who are worked to the bone); or else nothing would be produced or accomplished. Sales department is pushed to insanity. Some employees are dangerously protected & pampered, others are treated very poorly. Territory Managers have a decent turnover rate due to the nature of the business; the wholesale auto industry is filled with extremely stubborn people who think they're right about everything. Not much career-growth opportunity; you can jump between departments but most senior roles are determined by inner-ties instead of qualifications.

Everything else. Literally. If you're a VCI you're the bottom of the barrel, they start you out at $18.50 + commission ($10 per car sold, lose that $10 if you get arbed), cap out at $21.50 + commission. This company likes to pride themselves on "team", "growth", "communication". This company is atrocious at every one of them. They love to tell you that you can grow within the company, when you can't. I've been trying to apply to new positions for quite some time and they don't get back to you. You'll get a screen call from the recruiter and then after that they forget about you, and if you are lucky enough to get the interview, they always hire something "with more experience" even after them telling you that position is usually where VCI's go to. If you're a VCI, there is no team. The only team is your direct co-workers, and that's even iffy. You have a manager (TM/Territory Manager) who gives you your schedule every day, however, they only look out for themselves. We (VCIs) get our big money from selling cars that we write, not just inspecting. The TMs get paid on both and get bonuses on both, so the more terrible dealers they send you to with a 50% or under sell through percentage is a waste a time for us VCIs, whereas they don't care because they need a quota to hit to get their bonus. You could write cars all month long at terrible spots and sell 70 cars, yet they get slapped with a big bonus and won't care about your bonus.