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      ADP

      Engaged Employer

      ADP Technical Support Analyst reviews

      3.0

      99% would recommend to a friend

      (12 total reviews)
      avatar

      Maria Black

      100% approve of CEO

      99% positive business outlook

      Ratings by category

      4.0

      Culture & values

      4.0

      Senior management

      3.0

      Career opportunities

      2.0

      Work/Life balance

      2.0

      Compensation and benefits

      1.0

      Diversity & inclusion

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      4.0
      Jan 17, 2025

      Dynamic Role with Growth Opportunities, but Room for Improvement

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Challenging Work: Offers opportunities to resolve diverse technical issues, keeping the job engaging and stimulating. - Team Collaboration: Supportive team environment with experienced colleagues willing to share knowledge.

      Cons

      - High Workload: Peaks in ticket volumes can make maintaining work-life balance challenging. - Communication Gaps: Lack of clear communication between departments can delay issue resolution.

      5.0
      May 7, 2024

      Best Company

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best organisation I have ever worked for. Employee centric !

      Cons

      No major setback that I have experienced

      Viewing 1 - 3 of 12 Reviews
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