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ADP

Engaged Employer

ADP Technical Support Analyst reviews

3.0

99% would recommend to a friend

(12 total reviews)
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Maria Black

100% approve of CEO

99% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Career opportunities

2.0

Work/Life balance

2.0

Compensation and benefits

1.0

Diversity & inclusion

Ratings by demographic groups

Reviews by job title

12 reviews
4.0
Jun 27, 2022

Na

Technical support analyst
Recommend
CEO approval
Business Outlook

Pros

Good environment, annual bonuses, good growth opportunities.

Cons

Meetings are always pre or post shifts

4.0
Jun 25, 2021

Stable workplace to begin a career

Technical support analyst
Recommend
CEO approval
Business Outlook

Pros

Greater ADP offers a lot of resources to help you onboard and feel part of the team Good management makes it easier to stay in your role Opportunities everywhere to learn new products and advance tour career

Cons

Old school management style: if adp grew out of its old perceptions on how to maintain a work/life balance, it could be a great place to work in. Big companies suffer when they don't take care of their employees. Allowing sick people to work from home makes it easier on everyone else in the office, too much stigma about not being to make it into work. Employees don't call out because they're afraid of losing their job For hourly folks, 30 minute lunches isn't conducive to your mental health Sometimes it can be a numbers game over quality and clients suffer because of it

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ADP Response
5y
Thank you for taking the time to share your feedback. Your suggestions on how we can improve our associate experience are valuable to us and will be shared with our leadership teams.
5.0
May 19, 2021

Great People and Benefits

Technical support analyst
Recommend
CEO approval
Business Outlook

Pros

The people are great Benefits are great Facilities are great

Cons

Career Growth and development Promotion Oppurtunity

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ADP Response
5y
Thank you for sharing your positive insights with us on Glassdoor. Your feedback is valued.
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