ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Aug 22, 2013

Has Great Potential - IF - Executives Cut the Cord to Tyco

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A new start for a 139 year old company since its divestiture from Tyco. Good pay and benefits, relaxed business casual environment, lots of projects

Cons

It appears Management is still tied to Tyco because the CEO was appointed to his role by Tyco and the executive get Tyco stock options. C-Level executives are not true leaders and this creates a chaotic environment within their respective departments Hired a Chief Innovation Officer that has not offered up one new product or service despite the fact employees send in their ideas. Pure BS from this one. The CMO does not appear to be a true marketing man with innovative cutting edge advertising ideas. He made ADT look stupid on "Undercover Boss" from the premise of his participation, to his general lack of intelligence. He came from 24 hours fitness - how well known are they? NOT New CIO appears to be a smart woman and hopefully great things come from her addition to the company Too many managers, directors and VPs hired based on the fact they are females or minorities rather than skilled leaders who are knowledgeable Lack of training offerings, lack of a plan to promote from within, and TOO dependent on outside expensive vendors. The Tyco/ADT divestiture cost shareholders over $700 MILLION Dollars -- whose pockets were fattened!?!

5.0
Aug 19, 2013

Excellent Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere Laid back work Business casual workplace Excellent fringe benefits Decent lunch room pricing

Cons

Angry customers wanting to blame anyone at ADT for their alarm issue or payment problem Having to explain to customers why they really should read their contract

5.0
Aug 18, 2013

Wonderful

Recommend
CEO approval
Business Outlook

Pros

The Management are some of the friendliest, genuine, highest quality individuals you could ever hope to work with. Fun atmosphere, great earning and advancement potential. Would recommend to anyone.

Cons

Door-to-Door may or may not be for you.

Viewing 3259 - 3261 of 3,463 Reviews

Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.