Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 393 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 383 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "Work from home life is good" ((in 127 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 114 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 378 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 171 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 150 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 21, 2016

The WORST company I have ever worked for

Administration

Recommend

CEO approval

Business Outlook

Pros

There is nothing positive about this company. Not even the coffee in the kitchen.

Cons

There is absolutely no company culture within this organization. Everyone who is not an executive or senior manager is treated really poorly and under valued. When you walk into the building there is a negative aura and everyone feels it. There is absolutely 0 support from upper manager or HR. Everyone who has an office ALWAYS has there office doors closed. you are not able to approach anyone for help because everyone is always so "Busy" to help you. People who are still working there are only there because they need the money. If you are looking to work for a company with 0 culture, 0 employee interaction, 0 support and 100% management discouragement then this is definitely the place for you.

ADT Response

10y

Thank you for leaving an honest review about ADT's management. We strive to provide our employees with an environment where they feel heard and want to do everything we can to improve, especially when it comes to leadership within the company. If you would be interested in providing us more information related to possible improvements that could be made to our company culture, please email glassdoor@adt.com with your name/location. We would like to try and be of further assistance and improve your experience.

2.0

Oct 7, 2015

Administrative

Recommend

CEO approval

Business Outlook

Pros

Some coworkers were very nice. Free parking. The benefits were good. Free coffee. Occasional free lunch. Good hours. Easy job. Close to transit for those who need.

Cons

The atmosphere is poisonous, everyone is backstabbing each other, there is high turnover, management have favourites, the salary is very low for the work you do. No growth.

2.0

Mar 11, 2013

A pretty disappointing and frustrating experience.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, the remuneration can reach high levels if your boss likes you or can take an advantage.

Cons

Poor, unfair and subjective management, very focused on their own bonuses, not on team's individuals motivation. Very limited quality training is provided.

Viewing 3265 - 3267 of 3,463 Reviews

Jobs at ADT

Cloud Storage Analyst

Irving, TX

View job

Remote Collections Specialist

Order Processor (Job ID 3021274)

Business Sales Representative (Job ID 3021303)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The WORST company I have ever worked for

Administrative

A pretty disappointing and frustrating experience.

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