Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 374 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Work from home is good, calls are slower sometimes." ((in 126 reviews)); "Good money if you are good at upselling" ((in 112 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 6, 2017

very hard worker

Adt security

Recommend

CEO approval

Business Outlook

Pros

very friendly and fast paest would work there again

Cons

salary needs to be hirer

4.0

Jan 20, 2017

Sales Representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good learning experience Independently work at own pace flexibility to work on the type of business you desire

Cons

Business might dry up certain times of the year Sometimes big struggle when there are no business in pipeline strong self motivation required at times which might be challenging for younger employees

ADT Response

9y

We're so happy to hear and couldn't agree more with your review. When you join ADT, you embark on a journey with a company that was founded on a steadfast commitment to embody success at every level of our organization – we're thrilled to know of your experience and thank you for your review.

3.0

May 2, 2016

Great company going through a rough transition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The branding of ADT is really strong because of its reputation in the US. Biggest security in America...looks great in a resume.

Cons

ADT bought Protectron in 2012 and merge ADT Canada with Protectron. ADT Canada and Protectron were the same size with 200K subscribers each. The transition is far from being completed and it will probably last for an other 2 years. Note: In addition, Home security services company ADT has agreed to be purchased by affiliates of Apollo Global Management in February 2016. Lots of movements with huge impact on employees and eventually customers (when they change the billing system). If you like to work in an environment that is changing daily and really unstable...this is the spot.

Viewing 3295 - 3297 of 3,463 Reviews

Jobs at ADT

Existing Customer Sales Rep Chat

Remote Collections Specialist (Job ID 3020941)

Customer Service Dispatcher (Job ID 3016427)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

very hard worker

Sales Representative

Great company going through a rough transition

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