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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,463 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Aug 28, 2012

      Needs better management

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers career opportunities and good benefits

      Cons

      needs better training and upper level management. company constantly purchases from other alarm companies but never knows how to handle what they have taken on..

      3.0
      Aug 27, 2012

      If you are succesful with this company you have to really work hard and put a lot of miles on your car.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You do have a decent opportunity to make $80k within the first year. The company does provide you with about 1 appointment. The rest is all on you. If you are super self motivated and willing to grind out a bunch ot on average $300 rips per sale you can make a living. It's a great job for an entry level sales person. A good stepping stone to get some sales experience.

      Cons

      This job has a very high turnover rate. There is nothing easy about it. The turnover rate is so high that you are constantly taking the same trainings over and over again. That's if you even make it that long. When I left the company the culture of micro management was getting pretty bad even if you already had a succesful routine. Top producers chained to a desk when they could have been running appointments and making sales.

      2.0
      Aug 17, 2012

      review

      Service tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good advertisements. Nice work vans.

      Cons

      Nobody knows what they are doing

      Viewing 3340 - 3342 of 3,463 Reviews
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      Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.