Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 392 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 372 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "Work from home life is good" ((in 132 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 378 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 185 reviews)); "No training (sink or swim)" ((in 167 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 25, 2022

Good job but sort of has downfalls

Adt tech support

Recommend

CEO approval

Business Outlook

Pros

PTO, benefits, overtime, resourceful information given for majority of issues. Saving lives

Cons

2 write ups & if you do not reach the productivity and stats and ur done.. makes you feel like you’re just a number in a way. Other than that it’s not bad

4.0

May 25, 2022

OK company

Alarm installer

Recommend

CEO approval

Business Outlook

Pros

Plenty of overtime, no shortage of work

Cons

Too much overtime sometimes, unsociable hours at times

4.0

Apr 23, 2022

Great Place, Great Team

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great team, and a team leader who is happy to help team members learn and grow.

Cons

The volume of calls is not commensurate to the staff strength

Viewing 3352 - 3354 of 3,463 Reviews

Jobs at ADT

Remote Collections Specialist

Customer Service/Call Center Representative

Customer Service Dispatcher

Security Patrol Officer

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Good job but sort of has downfalls

OK company

Great Place, Great Team

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