Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 376 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 374 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "work from home is good" ((in 129 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 387 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 159 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Fort Worth , Memphis , Nashville

ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Jun 17, 2011

Mislead about income potential

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

great benefits, training how to sell video surveyllence, but no product training.

Cons

Product is greatly overpriced compared to competition Way too much micromanagement No lead generation system Poor product training Poor training at generating appointments and no system to do so

4.0

May 27, 2011

Time well spent

Program manager

Recommend

CEO approval

Business Outlook

Pros

Many opportunities for growth and learning. Ability to move from technical roles to business roles and the reverse. In many cases exceptional teachers and mentors. Opportunities to move around the country. The products the company supports provides additional learning opportunities. Benefits are on par with other large organizations.

Cons

Being a part of a larger organization (Tyco International) can cause leadership identity issues. Tyco leadership has big company views while ADT historically has been a small company trying to be big. Vision is not always driven down to the lower levels of the organization.

2.0

May 26, 2011

Micro-Managed

Collector

Recommend

CEO approval

Business Outlook

Pros

Salary is in line and ok.

Cons

Micro-Managed, robotic, and degrading atmosphere, therefore, high turnover.

Viewing 3409 - 3411 of 3,459 Reviews

Jobs at ADT

Remote Collections Specialist

Customer Service Dispatcher

Customer Service/Call Center Representative

Security Patrol Officer

ADT

ADT reviews

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Mislead about income potential

Time well spent

Micro-Managed

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