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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,459 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 15, 2009

      Missed opportunities.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADT has a slowly dissolving base of 'old-guard' employees that are generally competent and good to work with. Some positions at ADT allow limited telecommuting, depending on the manager. For salaried employees, it is rare to hear of a firing. Generally people who leave ADT are either laid off or leave of their own accord.

      Cons

      ADT's management lacks foresight and refuses to plan beyond the next fiscal period. They consistently pass up opportunities to save themselves money in the long term by investing in their important infrastructure. Without clear vision and leadership, they often fail to complete projects and then announce them as a success nevertheless, leaving a variety of redundant technologies in place with no clear standard.

      2.0
      May 27, 2009

      Go for the training and get out.

      Residential sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, information, training wages, free trip!

      Cons

      Size and management, lack of support, changes in policies. Total disorganization, favoritism. The manager spends time with some people outside of work, those people get the inside track on better leads and inside access to information not available to all sales staff. Revolving door on sales staff kills morale. If the manager isnt buddies with you, expect to work hard for free! The manager has little to no time for you if a problem arises or a question comes up but has plenty of time for solitaire on the computer. Atmosphere causes great contention between sales staff and installation/administration/and management.

      Viewing 3445 - 3447 of 3,459 Reviews
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      Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.