Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (70) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 406 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "Work from home is great" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 114 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 375 reviews)); "No training (sink or swim)" ((in 184 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 150 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(1,689 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 16, 2025

Strong brand, great earning potential with the right team

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Strong brand recognition and product demand Uncapped commissions with real six-figure potential Supportive local leadership in many regions Great training programs for sales reps Opportunities to grow into upper management

Cons

High turnover in some markets Pressure to meet aggressive monthly quotas Work-life balance can be tough in peak seasons Corporate decisions sometimes slow to support field needs Inconsistent territory performance affects income predictability

3.0

Jun 16, 2025

Great company, hard to work for.

Solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Make schedule with appointments on your own time. Unlimited commission

Cons

8am-8pm availability Not much of a market with so much competition

3.0

Jun 16, 2025

It’s mehhhhhh

Account manager

Recommend

CEO approval

Business Outlook

Pros

The pay is decent… not great but decent.

Cons

Other departments get paid way more but we have the hardest job in the company. Not every department is on the same accord

Viewing 82 - 84 of 1,689 Reviews

Jobs at ADT

Order Processor (Job ID 3021511)

East Point, GA

View job

Remote Collections Specialist (Job ID 3020941)

Customer Service Monitoring Representative (Job ID 3021495)

Customer Service Dispatcher (Job ID 3016427)

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Reviews about "Compensation"

Strong brand, great earning potential with the right team

Great company, hard to work for.

It’s mehhhhhh

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