Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (70) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 412 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 363 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 197 reviews)); "Work from home is good, calls are slower sometimes." ((in 125 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 387 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 167 reviews)); "Only a few managers are good." ((in 149 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(1,686 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jan 21, 2025

Pressure

Virtual technical support associate

Recommend

CEO approval

Business Outlook

Pros

No pros for this company

Cons

Micromanaging, Supervisors ask you do do things in order to manipulate stats in there favor for bonuses.

4.0

Jan 19, 2025

Glassdoor asking for this

Installer

Recommend

CEO approval

Business Outlook

Pros

Steady work pay on time

Cons

Work late sometimes makes no sense

1.0

Jan 18, 2025

a smile to get you in, a frown to keep you there.

Account manager

Recommend

CEO approval

Business Outlook

Pros

-Friendly people -Extended hands-on training -Always being recognized and gifted

Cons

-Structure of commission is a losing battle - Promised solid work hours, given mandatory OT daily -Little support from mngmt when crazy customers escalate a call -Going above and beyond to keep taking $$$ from customers that are naive or going through a hardship -Promoted with a pay-decrease due to commission structure

Viewing 148 - 150 of 1,686 Reviews

Jobs at ADT

Remote Collections Specialist

Customer Service Monitoring Representative (Job ID 3021493)

Customer Service Monitoring Representative

Customer Service Dispatcher

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Pressure

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a smile to get you in, a frown to keep you there.

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