Pros
Provide insurance, but prices kept getting higher, year after year. PTO is given, but if you haven't been there for years it was hard to use it.
Cons
Management treats employees as a number, they have the philosophy that you are replaceable. Managers have no compassion personal situations. Managers generally don't communicate things from upper management in a timely manner. They would enforce things when the general workforce had no idea that something had changed. One of the managers in the monitoring center in Irving, I wouldn't say was racist, but the were very partial to there race. Management would call meetings to say you're doing this wrong and you're doing that wrong. That was true for all except a few of managements favorites. It was on a rare occasion that anyone was told, Hey good job. Just no appreciation showed to employees. I mean overall it paid the bills, it was just a company that cares nothing for the employees. It was just a dreaded drive to work on a daily basis wondering, OK, what am I going to get in trouble for today that I know nothing about. In my opinion it is not a career company, unless you are a favorite and get into management.