Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 374 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Work from home is good, calls are slower sometimes." ((in 126 reviews)); "Good money if you are good at upselling" ((in 112 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 8, 2014

Horrible! Not Tyco anymore

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits Insurance is good. Installers ok

Cons

Unprofessional and poor manager. Las Vegas office slogan "hire and fire". Price to get a system is different for every business. Micro management is horrible because the management is high stress and pressure. All cold call with not many leads. Your pay is depending on if the installer get the equipment installed. They have super high turn over and this office plays favortism. Run

4.0

Nov 14, 2014

Great organization

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

We have our own Gym, restaurant with discounted foods for ADT employees, our own Medi-clinic, beauty salon, Chiropractor, and IT support Shop...and Starbucks in our lobby! Coffee is complimentary on all floors (not Starbucks)

Cons

Some of the systems and processes need improvement. Not always user friendy effective efficient systems. On Boarding Process also needs improvement. there is no "go to" person with questions on systems and processes...you are basically on your own to find out unless someone is there to show you the ropes

2.0

Nov 12, 2014

Don't do Small Business

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

I made money and was able to support myself in the 3 years I was there.

Cons

Pay on close structure,unnecessary wear/tear on car and commission structure is horrible.

Viewing 187 - 189 of 3,463 Reviews

Jobs at ADT

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Horrible! Not Tyco anymore

Great organization

Don't do Small Business

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