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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,463 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 3, 2015

      This company pays well and has wonderful benefits. But they were one of the worse companies I have ever worked for.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has very good pay and benefits.

      Cons

      This company is ruthless when it comes to the humanity of people. There were people dying on the floor, trying to prevent losing their jobs because the company would write you up if you were in the hospital. The customer service policies that the company have in place are not beneficial to customers at all. Its a hard company to work for. No flexibility with college students or people with families.

      1.0
      Jan 10, 2015

      Working for this employer should be your last resort.

      Residential resale representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The I pad was a nice touch.

      Cons

      If you can tolerate unequal distribution of leads then this is the job for you. If you can tolerate total lack of leadership this is the Job for you. If you have the ability to be lead blindly and not question anything then this is your dream job. Run don't walk away from this company. If you can have the benefits that you signed on for and can watch them get taken away one by one from you then this is your dream Job. Good Luck

      2.0
      Dec 28, 2014

      I enjoyed working for ADT in the beginning but overtime it became apparent they didn't care about customer service.

      Residential sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are in control of how much money you make and the product you are selling is needed and wanted.

      Cons

      Management doesn't have a clue. Billing is very messed up. Customers are not the primary focus. Lack of qualified trainers in the local offices. Promoted based on who you know not what you know. That's the main reason so many reps fail within the organization. They don't have managers that are qualified for the position or that even care to be.

      Viewing 184 - 186 of 3,463 Reviews
      Related searches: ADT jobs | ADT salaries | ADT benefits | ADT interviews
      ReviewsADT reviews

      Glassdoor has 5,676 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.