Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 374 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Work from home is good, calls are slower sometimes." ((in 126 reviews)); "Good money if you are good at upselling" ((in 112 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 15, 2014

Worst Company Ever!!!!!!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is nothing good to say about this company

Cons

harassment, training, pay, management. So basically everything about ADT is bad.

1.0

Mar 5, 2014

Horrible Company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

There are not a lot of pros about this company, This used to be a good company to work for.

Cons

You are 100% commission for starters. They tell you when and where to be, schedule you for call nights and meeting, keeping you out of the field and working for free. You pay for your own gas and you can not claim all of the miles you drive in a year. There used to be a waiting list for people that wanted management jobs, and now they have to force people to be a manager. Turn over is huge, making this a job not a career.

3.0

Feb 27, 2014

ADT

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

It was exciting when a customer was relieved when their issue were resolved

Cons

short breaks, seemed to care more about new customers and not existing ones

Viewing 193 - 195 of 3,463 Reviews

Jobs at ADT

Cloud Storage Analyst

Cloud Storage Analyst (Job ID 3021289)

Irving, TX

View job

Cloud Storage Engineer

Order Processor (Job ID 3021274)

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