ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Medical & dental excellent. Opportunity to make good money is there as long as you know people, such as leasing agents, insurance agents, that are willing to work with you get leads or you build up these relationships when you start working but that's the "free work" part. You are required to do a LOT of self generated activities for NO PAY. So when you do make good commission, take into account the free work and a LOT of driving.

Cons

You will be completely micromanaged. Unless you consistently make your numbers but ONE bad month and management is all over you! They never seem to acknowledge that they don't pay you! Your required to drive to the office to make an hour of more in cold calls then team up and do self gen activities. Plus go work for free at booths, homeshows and whatever other brilliant idea management has. The customer service is terrible. There are many billing issues with customers. The system used to process paperwork is highly inefficient and VERY time consuming. You do many admin duties (again with no pay) and monthly gas allowance will get you ONE tank of gas.

4.0
May 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Many opportunities for growth and learning. Ability to move from technical roles to business roles and the reverse. In many cases exceptional teachers and mentors. Opportunities to move around the country. The products the company supports provides additional learning opportunities. Benefits are on par with other large organizations.

Cons

Being a part of a larger organization (Tyco International) can cause leadership identity issues. Tyco leadership has big company views while ADT historically has been a small company trying to be big. Vision is not always driven down to the lower levels of the organization.

1.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Good training, good co workers. There are some people who will help no matter what the situation. These are also individuals that know you are getting a raw deal as they somehow worked their way through the rookie process.

Cons

Jobs are hard to come by and too complicated to put together without the help of someone more experienced - which means you'll have to split the commission with the senior rep.

Viewing 211 - 213 of 3,463 Reviews

Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.