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AGS - American Gaming Systems

Engaged Employer

AGS - American Gaming Systems reviews

4.4

78% would recommend to a friend

(305 total reviews)
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David Lopez

94% approve of CEO

87% positive business outlook

AGS - American Gaming Systems has an employee rating of 4.4 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AGS - American Gaming Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

305 reviews
1.0
Jun 4, 2017

Remember that time you thought you were living in an episode from The Office?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great production employees that were doing very well in spite of some poor leadership. The work life balance was good. Reasonable benefits Occasional trips and parties

Cons

Middle Management leads from behind. There is no vision and guidance (and therefore accountability) from these so-called leaders. This, of course, leads to an extremely high failure rate as employees are left guessing. It also means middle managers have very little risk for project decision-making (upper management bothers little about investigating high failure rates). Whenever productivity is questioned, faulty decisions about direction can be blamed on lower level employees and upper management believes it. Middle Management does not protect projects from micro-managing upper managers. There is a ton of waste because upper-level managers make huge changes at the end of projects with no pushback against questionable and whimsical decisions. I'm not talking about just aesthetic–but costly changes. I am talking about changes that create real legal risks that could have been easily avoided by a middle manager having the stones to say "Maybe we shouldn't do this because it is illegal." Then, when sanity finally sets in after weeks of re-work and it comes to accountability for the costs of these decisions, lower level employees are blamed. IT is in control of all hardware and software high-level decision making. Developers and art-production personnel have little control over the tech that they use and the resources they need. In every other development team for which I have worked, IT was a service dept. and not a deciding stakeholder on resources that production teams required for their work. This is extremely debilitating when IT is not typically trained in your area of expertise, and answers to a different managing executive than yourself. The QA Dept was always months behind development teams. This was a killer to being able to deliver product to the market quickly and efficiently. Very superficial commitment to the development of future-looking dev platforms, frameworks, and game design implementations. Any talk of these forward-looking initiatives was boardroom window-dressing and not a real effort to build serious future development frameworks. Why? Because developing now for something to be realized years in the future requires knowledge and foresight, which is in low supply at AGS. Watch what they do and take what they say with a grain of salt. Developers are paid very little compared with others in the industry. Turnover is extremely high and shows no sign of getting better. Why? The problems explained here are extremely harmful to morale. It's just not worth it to stick around. Just go look at the "About Us/Careers & Culture" page on the website and watch the gallery. Most of those images are of the CEO. I can't imagine why an executive would allow this. If it's a mistake, its a huge PR blunder. What does it communicate to the outside? "How afraid must everyone at AGS be to put up nearly all photos of the CEO? Does he really need the ego stroking" The bottom line is that AGS shows all the signs of a financially stressed and failing company with some poor middle managers and upper managers who are clueless or unwilling to fix productivity problems.

1.0
Apr 4, 2016

Like being in highschool

Recommend
CEO approval
Business Outlook

Pros

If you require shelter and calories to maintain existence and must perform services in exchange for currency then this company pays currency in exchange for the performance of services.

Cons

The ex shuffle clique runs the show here. Do not apply here unless you use to work at shuffle, outsiders are excommunicated from any real opportunity here. If you are an ex shuffle employee you should defiantly apply they will automatically bump you up at minimum one title higher than you were at shuffle and pay you more. Also the CFO who is there part time when he is not running his restaurant frowns on you if you aren't working more than 8 hours a day.

3.0
Aug 17, 2015

A decent place to work, could be much better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly stable, fairly relaxed. overall a good place to work with decent (though ever shrinking) benefits.

Cons

Job progression moves glacially slowly. There's a lack of communication here. Whether it's between the various departments, or between management and everyone else, you can never quite be sure what's going on and that causes endless problems. Also HR. Now that Linda is gone (no one, and I mean NO ONE is sorry to have her gone) things are better, but there's still an "us vs them" feel to things. I've never before worked at a company where HR so clearly viewed their job as policing and ultimately punishing employees for perceived transgressions (or in Linda's case, because she didn't like you). No one goes to HR for help with anything, because it's even odds whether you'll be mocked, barely tolerated, or actually helped. Many of us have received sarcastic answers to honest questions, and many have actually been threatened outright with our jobs. We'll see how things go now that HR's leadership has changed, I'm hopeful that's all in the past.

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Glassdoor has 332 AGS - American Gaming Systems reviews submitted anonymously by AGS - American Gaming Systems employees. Read employee reviews and ratings on Glassdoor to decide if AGS - American Gaming Systems is right for you.