AHEAD reviews

4.2

86% would recommend to a friend

(868 total reviews)
avatar

Daniel Adamany

91% approve of CEO

83% positive business outlook

AHEAD has an employee rating of 4.2 out of 5 stars, based on 868 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AHEAD employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

868 reviews
1.0
Apr 4, 2021
Recommend
CEO approval
Business Outlook

Pros

-12 hour shifts 3-4 days a week -Great insurance and benefits

Cons

-Does not hire quality workers and retains them for too long -Becoming more and more of a sweatshop everyday -Does not hire the amount of staff needed for call volume -Does not have a robust, accurate KnowledgeBase -Upper Management is retroactive and reactive rather than proactive -Horrible communication with employees about changes and assignment groups -Non-functioning ticket system and phone software -Does not promote from within

2.0
Dec 17, 2018
Recommend
CEO approval
Business Outlook

Pros

AHEAD has some very talented engineers and technologists. The level of talent that AHEAD usually attracts also means that they can land large, career-defining projects. They generally tend to support training and certification.

Cons

AHEAD has previously prided themselves on having the best talent in the business. But over the last year, many of the most talented engineers and architects have fled the company for greener pastures. AHEAD is not a company that was built to scale, and management hasn't really addressed the scaling issues. Internal processes are horrible. Rapid growth has made these problems worse. There are no real career growth paths inside the organization, nor are there processes for engineers to cross-train or get exposed to new technologies unless they train on their own time. I've worked with some engineers who haven't had a promotion in being with the company for multiple years and weren't able to explore new areas. AHEAD's rapid growth has hurt in this area as well - AHEAD will go out and hire additional engineers before allowing internal employees to transfer to new teams. There are no internal management training programs. Managers are promoted from the engineering staff, but there are no mentorship or grooming programs to convert engineers into managers.

5.0
Oct 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Collaborative innovators that drive success while always looking out for our customers. These are the smartest people I’ve worked with in my career. Everyone’s ability to adapt and learn and share amazes me on a daily basis.

Cons

None. We are growing at a rapid pace but recruiting top notch people so it balances out.

Viewing 46 - 48 of 868 Reviews

Glassdoor has 891 AHEAD reviews submitted anonymously by AHEAD employees. Read employee reviews and ratings on Glassdoor to decide if AHEAD is right for you.