ARS-Rescue Rooter Customer Service Representative reviews

3.9

65% would recommend to a friend

(39 total reviews)
avatar

Scott Boose

82% approve of CEO

67% positive business outlook

Customer Service Representative employees have rated ARS-Rescue Rooter with 3.9 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

39 reviews
3.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Customer is all remote now

Cons

No personal life and they have favorites

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ARS-Rescue Rooter Response
8mo
Thank you for sharing your feedback and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.
1.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy job but not that much pay

Cons

Upset customers because of poor quality of service and very mean managers in call center that gossip and create n unwelcoming culture

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ARS-Rescue Rooter Response
9mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
5.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

They have great benefits and variable schedules.

Cons

It's location is a little to far from downtown.

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ARS-Rescue Rooter Response
9mo
We appreciate the positive feedback! We are continually reviewing and enhancing our benefits to ensure they meet the needs of our valued employees.
Viewing 4 - 6 of 39 Reviews

Glassdoor has 1,044 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.