Is ARS-Rescue Rooter a good company to work for as a Dispatch?

Dispatch professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 34 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Dispatch Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Dispatch interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Dispatch employees well?

Dispatch professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 34 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Dispatch salaries and benefits at ARS-Rescue Rooter .

How happy are Dispatch professionals working at ARS-Rescue Rooter?

89% of Dispatch employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Dispatch professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

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ARS-Rescue Rooter

ARS-Rescue Rooter Dispatch reviews

4.1

89% would recommend to a friend

(34 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.7

Senior management

3.7

Career opportunities

Dispatch employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Dispatch professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Dispatch professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

2.0

Sep 6, 2022

It's OK

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Laid back atmosphere Flexible schedule

Cons

Morale is bad. People treat each other like they're in high school.

3.0

May 12, 2022

Stressful

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good training decent pay ok schedule

Cons

Stressful, demanding, no work life balance

1.0

Mar 30, 2022

n/a

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

There are no pro's to this job. unless you like being overworked and poor pay.

Cons

I would not recommend this place. salary isn't fair, their is no professionalism, the call Center manger doesn't talk with you , she yells and creams and uses inappropriate language. Their is nothing but drama 24/7.

ARS-Rescue Rooter Response

We are saddened to hear that your experience at ARS was not positive. We would like to hear more about these issues so we can better investigate and rectify the situation to prevent similar sentiments in the future. Please contact us at talent@ars.com to set up a time to talk.

Viewing 13 - 15 of 34 Reviews

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Dispatcher / Scheduler

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ARS-Rescue Rooter

ARS-Rescue Rooter Dispatch reviews

Ratings by category

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Reviews by job title

It's OK

Stressful

n/a

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