Is ARS-Rescue Rooter a good company to work for as a Dispatch?

Dispatch professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 34 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Dispatch Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Dispatch interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Dispatch employees well?

Dispatch professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 34 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Dispatch salaries and benefits at ARS-Rescue Rooter .

How happy are Dispatch professionals working at ARS-Rescue Rooter?

89% of Dispatch employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Dispatch professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

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ARS-Rescue Rooter

ARS-Rescue Rooter Dispatch reviews

4.1

89% would recommend to a friend

(34 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.7

Senior management

3.7

Career opportunities

Dispatch employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Dispatch professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Dispatch professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

1.0

Dec 29, 2021

Crooks!

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

It was close to a buffet I liked to visit for lunch.

Cons

The management team was crooked and even told the techs to lie to the customers. They were asked to tell the customers their HVAC units were unrepairable and send a high pressure salesman out to oversell them new units. I selected one star because it forced me to.

ARS-Rescue Rooter Response

At ARS we want to foster an honest and collaborative work environment and are sorry to hear this was not your experience. Feedback like yours is instrumental in ensuring we remain committed to our values and to a positive company culture. We would like to speak with you regarding your time working at ARS. Please contact us at talent@ars.com to set up a time to talk.

5.0

Sep 21, 2021

Was a great company until they were bought out years ago

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

The schedule was fine and the work was easy to do. Management has changed many times over the years since the original owners sold out years ago.

Cons

Low pay, no weekends off, open 24/7. Insurance isn't that great either.

3.0

Sep 8, 2021

Not bad

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Promote within. Flexible schedule. Benefits.

Cons

Lots of drama and no accountability.

Viewing 16 - 18 of 34 Reviews

Jobs at ARS-Rescue Rooter

Dispatcher / Scheduler

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ARS-Rescue Rooter Dispatch reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Crooks!

Was a great company until they were bought out years ago

Not bad

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