Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 99 reviews)); "Good benefits Free coffee Nice people" ((in 53 reviews)); "Great people and teams that work well remotely" ((in 50 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 15 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 70 reviews)); "Long hours and always on call" ((in 39 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 20 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 16 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,017 total reviews)

Scott Boose

56% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jun 3, 2026

Good earning potential but high pressure and long hours

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Earning potential is real. Quick installation availability. Leads provided and scheduled for you. Company vehicle & fuel card provided.

Cons

Long hours. Unpredictable schedule daily, “on call” position, appts added same day with no notice & no control over rescheduling, very often calls are added & expected to be run as late as 7-8pm and don’t get home till 9-10pm. Income / commissions can be very seasonal based on demand. Very high pressure sales tactics, opportunity to follow-up is pretty much ruined before you leave any appt

ARS-Rescue Rooter Response

1w

Thank you for sharing your experience. We’re glad to hear you saw strong earning potential and consistent lead flow during your time with us. We also recognize the role can involve long hours and variable schedules, particularly in peak seasons. We continue working to improve scheduling visibility and ensure expectations are clear and consistent. We appreciate your feedback and wish you continued success.

1.0

May 7, 2026

Overworked, underpaid

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

The cubicle is spacious and there is a private bathroom in the back.

Cons

You are expected to do the work of multiple departments at the rate of pay for just one person. They fire entire departments and just let the work get absorbed by everyone else. No bonuses, no commission, no raises even though the money is there. Sexism runs rampant. Management will only tell you what they think you’re doing wrong without any mention of what you do well.

ARS-Rescue Rooter Response

1mo

Thank you for sharing your feedback. We take concerns around workload, pay, and overall workplace experience seriously. Our goal is to provide clear expectations, fair compensation, and opportunities for growth, and we recognize there are times where we need to improve consistency across teams and locations. We also expect all employees to be treated with respect and professionalism, and concerns around inclusivity or fairness are not taken lightly. We appreciate your perspective and the time you spent with us, and we wish you the best moving forward.

4.0

May 1, 2026

review

Controller

Recommend

CEO approval

Business Outlook

Pros

Great culture and great people.

Cons

Health insurance is not great.

ARS-Rescue Rooter Response

1mo

Thank you for sharing your experience and for highlighting the strong culture and people at ARS - we’re glad that stood out during your time with us. We also appreciate your candid feedback regarding health insurance, as benefits are an important part of the employee experience and something we continually evaluate. Your input helps guide future improvements, and we’re grateful you took the time to leave a thoughtful review.

Viewing 430 - 432 of 1,017 Reviews

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