Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 99 reviews)); "Good benefits Free coffee Nice people" ((in 53 reviews)); "Great people and teams that work well remotely" ((in 50 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 15 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 70 reviews)); "Long hours and always on call" ((in 39 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 20 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 16 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,017 total reviews)

Scott Boose

56% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,017 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Feb 20, 2026

Good easy start

Prs

Recommend

CEO approval

Business Outlook

Pros

Everything was explained to me very well

Cons

A few hours on the computer

ARS-Rescue Rooter Response

4mo

Thanks so much for sharing your experience! We’re glad to hear your start with us has been smooth, and that everything was clearly explained. We appreciate your note about the computer time - feedback like this helps us keep improving. Welcome to ARS!

4.0

Jan 30, 2026

Pay is ok, work load a bit much.

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay, call center manager, fun activities, work cell phone and laptop

Cons

Work load, work too many hours.

ARS-Rescue Rooter Response

4mo

Thank you for all you do in the call center! It’s true that during peak seasons, when families across the country need heating, cooling, or plumbing support, the pace can intensify. That demand is a reflection of the trust customers place in us, and our call center teams rise to the occasion every single time. You truly are the front line of what we do!

4.0

Jan 26, 2026

Great Job

P2p supplier enablement analyst

Recommend

CEO approval

Business Outlook

Pros

The people I worked with during my time at ARS were some of the most down to earth people I have ever met. Everyone felt like the company was their "baby" in some way and they took pride in their jobs. It was very inspiring to see.

Cons

I was disappointed with the management for the project I was working on.

ARS-Rescue Rooter Response

4mo

Thank you for your thoughtful feedback. We’re especially proud to hear that the team made such a strong and inspiring impression — that sense of ownership and pride is something we value deeply across ARS. We’re sorry to hear your experience with project management didn’t meet expectations. Strong leadership is critical to our success, and feedback like yours helps us continue improving. We appreciate the time you took to share your perspective and wish you the very best moving forward.

Viewing 442 - 444 of 1,017 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

Retail Appointment Setter

Retail Appointment Setter