Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 52% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

52% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 97 reviews)); "Benefits are good" ((in 58 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 14 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 64 reviews)); "Long hours and driving sucks :)" ((in 40 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 23 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 14 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter reviews

3.2

52% would recommend to a friend

(1,017 total reviews)

Scott Boose

56% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,017 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Dec 8, 2020

Train wreck

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, especially if you can sell customers expensive things they don't need like air scrubbers and new HVAC systems to people who's systems are only 8-12 years old

Cons

Very disorganized organization, many customers in a bad mood when you arrive from being rescheduled many times or they had a dishonest or incompetent technician there previously, which is the majority of their tech's

ARS-Rescue Rooter Response

5y

We are disheartened to read this review. We would like to speak with you to find out more about your current situation. Please send an email to talent@ars.com with your contact info so we can set up a time. Thank you.

1.0

Dec 8, 2020

Awful place with awful people

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

You got paid that's really it

Cons

Where can I even start? The managers lie to employees and customers. The technicians are told to lie to customers about pricing for repair to push selling a new unit. The technicians are just pushed to lie about everything in general. The good technicians that would not lie were always being reprimanded for their sales. Everyone there was sleeping with everybody there it was a total drama fest. if you have a warranty with them they will push you off for days because they are not making money off of you whereas someone who has never used the company before could call in paying cash and they will put them on the schedule that day. It is a nightmare the technicians are pushed and pushed and pushed to work until past two in the morning and then expected to begin at 7:00 driving a company vehicle exhausted. That doesn't sound safe to me does it sound safe to you?I would much rather put a toothpick under my big nail and kick a wall than ever work for that place again forever call them for service.The funny part is I was let go because one of my coworkers overheard me scheduling an interview but what she failed to realize is it was an interview for a babysitter not another job interview. she went to the general manager and they let me go no strings attached no questions asked not even looking for my side of the story.

ARS-Rescue Rooter Response

5y

We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.

3.0

Dec 7, 2020

This was the first company I work for as I got out of trade school

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

Great bonus structure great overtime

Cons

Far overworked, No good communication between dispatch and technicians

Viewing 544 - 546 of 1,017 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

In-Store Appointment Setter

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Retail Appointment Setter