ARS-Rescue Rooter Customer Service (CSR) reviews

3.0

56% would recommend to a friend

(65 total reviews)
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Scott Boose

63% approve of CEO

39% positive business outlook

Customer Service (CSR) employees have rated ARS-Rescue Rooter with 3.0 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

65 reviews
4.0
Jun 22, 2018

CSR

Recommend
CEO approval
Business Outlook

Pros

Get to work OT, starting pay is compatible to other huge corporations. Benefits offered

Cons

Would like better deductible for our insurance

5.0
Jun 22, 2018

Rate ARS

Recommend
CEO approval
Business Outlook

Pros

great environment wonderful team members

Cons

just the changes in the service fees. Especially for HVAC/ It is hard for us to get customers to book for 99+ rps now price increasing to 119+ rps.

1.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

There were no pros except pto and co workers who were understanding of management being on every ones backs. All they care about is the jobs on the board and then screwing people over! They don't care about you performing or you at all they make you solicit fake calls to customers that don't even want these people in there home! I sure as hell would not!

Cons

They tell you you'll get 10% commission witch is a complete lie because it's not for everything! Customers cancel or management reschedules them! so then you won't even get that commission! You'll be belittled here and they will talk behind you're back before ever confronting you!

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ARS-Rescue Rooter Response
8y
We value you as an employee and would like the opportunity to address your concerns. Please contact talent@ars.com and we can reach out to discuss with you directly.
Viewing 55 - 57 of 65 Reviews

Glassdoor has 1,044 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.