ARS-Rescue Rooter reviews

3.2

52% would recommend to a friend

(1,017 total reviews)
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Scott Boose

56% approve of CEO

50% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 9, 2019

Not Worth Your Time

Recommend
CEO approval
Business Outlook

Pros

They do provide a company vehicle, tablet, and phone. Benefits are available.

Cons

Extremely overbearing company “policies” that control every aspect of your day while being consistently disrespectful as to an employee’s worth. Managerial staff is stretched too thin and are often “ping pong balls in a wind storm” and will forget that they failed to give you information critical to your success. Benefits package is insanely expensive as ARS does not contribute to health, dental, or vision and every paycheck is deducted to pay for it. Cost range for health only from $15/check to $150/check when adding spouse only. Dispatchers are aloof and often fail to return calls, screen potential leads, and communicate with others well. Cronyism runs amuck and leads that are clearly not qualified are handed to new staff members. Deceptive with regards to scope of position and compensation. Hiring process is lengthy and drawn out and accordingly deceptive. Overall lack of respect for your time as they expect all your time to be their time.

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ARS-Rescue Rooter Response
6y
We are sorry to hear that your experience working for ARS has not met your expectations. However, we are glad you are still with ARS and would like to discuss how we can make things better. Please send your contact info to talent@ars.com so we can set up a time to talk. Thank you.
5.0
Aug 8, 2019

10/10

Recommend
CEO approval
Business Outlook

Pros

The greatest benefit of working at ARS Rescue Rooter DBA Bob Hamilton Plumbing + Heating + A/C + Rooter + Electrical is definitely the people that I get to work with, the office staff are all friendly and supportive of one another and the technicians are all very knowledgeable, helpful and friendly

Cons

none come to mind at this time

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ARS-Rescue Rooter Response
6y
Thank you for taking the time to leave a review! We are glad you enjoy working at Bob Hamilton and, we agree, the employees definitely make it a great place to work.
Viewing 616 - 618 of 1,017 Reviews

Glassdoor has 1,047 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.