ARS-Rescue Rooter reviews

Benefits started slipping away after ARS took over, healthcare premiums went up (unless you were grandfathered in) despite the fact that new management told me that a great benefit of joining a large, international corporation was to have more money for employee benefits. So that was interesting. Also, got yelled at by angry customers several times daily because we constantly overbooked the schedule and rescheduled 20% of jobs. Also prices are super high, so we got yelled at about that too. And then Karens discovered our 100% satisfaction guarantee and figured out that if they complain enough they will get their money back, so pile that on. Required to work 9 hour days to accommodate a mandatory, unpaid 1 hour lunch break.

Most trucks are trashed and not well taken care of and smell of feces and urine. Management doesn’t communicate well with each other which wreaks havoc with any company and their employees. It’s a sales job- you’re trying to up sale your “ drain cleaning service “ which are subject to outrageous prices because of “urgency” calls. The company has high standards for grooming but put you in a 10 year old truck that has paint chipping and rust everywhere. Filling out paper work twice for each job which is redundant but guess why you do it? To make sure the company is covered with the customer signing At least 3+ times every service. If none of that bothers you- get in there they would love to train you to be a drain cleaning / plumbing salesperson.