Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,046 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at ARS-Rescue Rooter to a friend and 52% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

55% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Great people and teams that work well remotely" ((in 50 reviews)); "Good benefits Free coffee Nice people" ((in 50 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "Plenty of work and employees were nice" ((in 14 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 69 reviews)); "Long hours and work weeks" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter reviews

3.2

55% would recommend to a friend

(1,016 total reviews)

Scott Boose

58% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,016 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jun 26, 2024

Don't do it

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

None, there's literally nothing good here.

Cons

Recent turnover in management has absolutely destroyed a business that was amazing just a couple of years ago. It's been sad to watch.

ARS-Rescue Rooter Response

9mo

Thank you for sharing your feedback and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

4.0

Jun 25, 2024

Decent Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay. And very affordable benefits

Cons

Working weekends and holidays. Job security is not great.

ARS-Rescue Rooter Response

9mo

Thank you for your kind words! We are glad your time with us was a positive experience and we wish you continued success.

1.0

Jun 25, 2024

Poorly organized

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

The only benefit I can see working here would be the company vehicle.

Cons

Corporate and local don't communicate. The first day of onboarding I was stuck sitting on a broken chair waiting for the extremely negative HR rep to walk me through the paperwork. You don't read it, you just sign everything. Reason is. It would take all day and we will email you a copy once we set up your email address. No email address ever set up. Video training is via other employee accounts. Google and yelp reviews are terrible, middle of the road Payne equipment is the offering. Sales manager says installs are not up to par but expected to improve 2 week notice to current employer is not allowed.

ARS-Rescue Rooter Response

9mo

We appreciate you sharing your experience with us and we regret that our communication fell short of your expectations. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve as we take this feedback seriously.

Viewing 163 - 165 of 1,016 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter