Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(181 total reviews)

Scott Boose

56% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

181 reviews

Reviews about "Career Development"

Return to all reviews

2.0

Jul 16, 2024

Stop

Commercial sales manager

Recommend

CEO approval

Business Outlook

Pros

They are willing to train you.

Cons

While there are challenges, there are opportunities for growth. Although the initial promise is 80,000 per year, with the right strategy, it's possible to achieve success and exceed expectations. While the senior CAR manages the current accounts, there is room to learn from this experience and develop new sales strategies. Embracing cold calls as an opportunity to connect with potential clients and aiming to achieve sales of 60,000 a month independently can lead to valuable skills and accomplishments.

ARS-Rescue Rooter Response

8mo

Thank you for sharing your feedback. We always aim to support our employees and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

1.0

Jun 26, 2024

Great people, not so great company

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Training done on the spot and paid Weekly pay Will get you certificates

Cons

Corporate greed Pushy sales agendas and tactics No actual field training

ARS-Rescue Rooter Response

9mo

Thank you for sharing your feedback and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

1.0

Jun 25, 2024

Poorly organized

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

The only benefit I can see working here would be the company vehicle.

Cons

Corporate and local don't communicate. The first day of onboarding I was stuck sitting on a broken chair waiting for the extremely negative HR rep to walk me through the paperwork. You don't read it, you just sign everything. Reason is. It would take all day and we will email you a copy once we set up your email address. No email address ever set up. Video training is via other employee accounts. Google and yelp reviews are terrible, middle of the road Payne equipment is the offering. Sales manager says installs are not up to par but expected to improve 2 week notice to current employer is not allowed.

ARS-Rescue Rooter Response

9mo

We appreciate you sharing your experience with us and we regret that our communication fell short of your expectations. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve as we take this feedback seriously.

Viewing 22 - 24 of 181 Reviews

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Ratings by category

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Reviews about "Career Development"

Stop

Great people, not so great company

Poorly organized

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