Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 102 reviews)); "Benefits are good" ((in 54 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 43 reviews)); "Good money making potential if you're willing to work overtime" ((in 24 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 67 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "How can 2 managers that work in the same department be related?" ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "benefit" Reviews

5.0

Jan 26, 2018

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company with excellent benefits that are getting better. Transfer opportunities throughout United States. They care about their employees and treat them great!

Cons

There is nothing bad about this company.

5.0

Feb 16, 2018

" New Hire" Energy Consultant First Impression

Field energy consultant

Recommend

CEO approval

Business Outlook

Pros

The benefits at ARS are amazing

Cons

I can't seem to come up with any cons

5.0

Mar 21, 2017

Good place to work

Safet & feet

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits, get to work with great people

Cons

There are no cons to list at this time.

5.0

Feb 14, 2018

ARS (Aim for Results & Success)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Given tools to drive your own success. Senior management is active in operation. Very family orientated. Pay and benefits are good.

Cons

No cons regarding company ; commute is long but worth it.

1.0

Mar 9, 2018

Horrible Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible schedule, great health benefits

Cons

Very much a "good ol' boy" system here. They do not follow protocol and do not value their employment as they should. Your efforts and hard work do not matter. It all depends on who the GM is as he/she can make it an awesome experience or a nightmare. Little to no training and then expected to produce miracles with no resources.

5.0

Jun 5, 2018

Great Company to Earn Money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company Phone, Paid Training and Advancement opportunities, Good Benefits, 20 company paid PTO/Holidays a year. Company matches a percentage of my 401k contributions. Earn great money, do not get capped at an hourly rate, earn on performance.

Cons

The downsides fall within the industry. We are Residential, so we need to be available when the customers are, that means we will be working some weekends, long hours and holidays - but again we get paid well for it.

4.0

Jan 9, 2018

Comfort Advisor

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits are obtainable if you put in the work. . Tools and resources provided for success. Management for my area are professional, knowledgeable , and extremely productive. Also encourage an open door policy. While still maintaining a family feel hard to find in a corporate business.

Cons

Long hours. Weekends are expected.

5.0

Mar 22, 2017

Accounting

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great Benefits good pay great location

Cons

You must be entirely self-motivated.

2.0

Apr 19, 2018

Revolving door hiring with Low commissions due to low sale run rates

Lead sales associate

Recommend

CEO approval

Business Outlook

Pros

Large company. Health benefits that the employee still has to pay for.

Cons

Lower commissions paid than stated in ad for the job.

ARS-Rescue Rooter Response

8y

We would like to understand your current situation working at ARS. We feel this is a great position with good earning potential. Please contact us at talent@ars.com so we can discuss your issue in greater detail.

2.0

Oct 7, 2017

Comfort adviser

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Pay is good. Some benefits are ok but not great.

Cons

Management is horrible and petty. No training, poor communication, lacked class.