Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,048 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 52% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

52% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 100 reviews)); "Benefits are good" ((in 48 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "Good money making potential if you're willing to work overtime" ((in 24 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 14 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and always on call" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

Skip to content Skip to footer

Notifications

ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "coworker"

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

5.0

Jul 12, 2017

Get out what you put in

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a place where you definitely get out what you put in. Yes, I work long hours and weekends but ARS is always flexible with me - never questioning if I need to leave the office for something or take a day here or there. They have always been upfront about the amount of work involved and the hours that will be needed. They also allow me a lot of flexibility in how I do my job - so long as I produce results, they are happy to let me make my own decisions. My boss is great and my coworkers are a joy to work with.

Cons

We do have issues with being understaffed but I do not mind putting in extra work since the benefits far outweigh the costs.

5.0

Aug 25, 2016

Sales Manager

Senior sales manager

Recommend

CEO approval

Business Outlook

Pros

With 24 years in management in Raleigh, ARS has been a first class professional team at all times. Managers care about their coworkers and their customers. There is great opportunity for career development and it if focused on hiring diversity and training. The Raleigh team has always had an open door policy and is deeply involved in becoming the best in the business

Cons

It is important to move more quickly with technology so that technicians and managers may focus more on providing quality service and support rather than be slowed by administrative follow up.

1.0

Dec 18, 2016

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some of the techs are cool and some coworkers as well. Getting paid is one of the only pros. As I said, some good people.

Cons

This company will work you like a dog. And pay you less then everyone else! The classify DISPATCHERS and CSRs as two different things. If you are a CSR, expect to be treated like the lowest level employee for the entire company. They don't give a hoot about he CSR. BUT, get this, the CSR does TWICE as much work as the dispatchers. And get paid less. You have to dispatch and you have to deal with almost all of the customer complaints because customer service "manager" will pawn off all of her work on you. I worked 6 days a week for 90% of the time I was there and I was paid less then everyone else. I'm sure some branches are good to work for. But I would never recommend working for the riverside branch.

5.0

Jun 22, 2018

ARS Durham, NC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My coworkers and managers are some of the hardest working people I've ever met, and they inspire me to work hard, too. Decent pay for the work. You're never bored, and if you're a self-starter, this is a great place to be.

Cons

Stressful when customers are not happy and you can't fix things immediately for them.

Viewing 7 - 9 of 24 Reviews

Jobs at ARS-Rescue Rooter

Identity Security Engineer

Infrastructure Security Analyst

United States

View job

ARS-Rescue Rooter reviews FAQs

Reviews ARS-Rescue Rooter reviews

ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "coworker"

Ratings by category

Ratings by demographic groups

Reviews by job title

Get out what you put in

Sales Manager

CSR

ARS Durham, NC

Jobs at ARS-Rescue Rooter

ARS-Rescue Rooter reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ARS-Rescue Rooter reviews FAQs

Jobs at ARS-Rescue Rooter