Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at ARS-Rescue Rooter to a friend and 52% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

55% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 100 reviews)); "Benefits are good" ((in 52 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and always on call" ((in 44 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 27 reviews)); "How can 2 managers that work in the same department be related?" ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "management" Reviews

5.0

Dec 4, 2020

Excellent Company

Sales

Recommend

CEO approval

Business Outlook

Pros

Great work atmosphere with excellent management

Cons

There were no downsides to working for Easton Roofing

3.0

Dec 28, 2020

Good pay for hard work

Plumber

Recommend

CEO approval

Business Outlook

Pros

Decent pay and job security.

Cons

Terrible benefits. Upper management is hands-off. Cameras watching your every move, making it feel like you have no privacy.

2.0

Dec 4, 2020

Non-ideal Workplace

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

This job has decent benefits.

Cons

Poor management in all areas of the company; unprofessional treatment of employees and blatant favoritism shown by management.

ARS-Rescue Rooter Response

5y

We are disheartened to read your review and hope that you will reach out directly to talent@ars.com to discuss your specific situation.

1.0

Feb 9, 2020

The Worst Kind of Leadership Imaginable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the employees are really great people, and take pride in their work.

Cons

Management would refer to people by their race, weight, or some form of nickname associated with a person’s perceived appearance or personality. The complete lack of accountability for management is unfathomable, and they are losing good people all the time.

ARS-Rescue Rooter Response

6y

At ARS, diversity and inclusion are an important part of our core values. We would like to gain more insight into your comments. Please contact the HR Department as soon as possible at 901-271-9700 or at talent@ars.com. Thank you.

5.0

Sep 3, 2020

Good place to work

Excavator operator

Recommend

CEO approval

Business Outlook

Pros

Good money. Good people. Not a lot of stress.

Cons

I do wish that upper management was more transparent at times.

5.0

Feb 25, 2020

My boss is amazing!!!!!!!

Division manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership, supportive, cares, available and super positive!!!

Cons

It takes a good year to get acclimated and truly know your position. Management understands this!

1.0

Apr 10, 2020

ARS illinois,You can find better

Installer

Recommend

CEO approval

Business Outlook

Pros

money,truck,work had for like a month,then the job becomes part time

Cons

Bad management all around=bad culture and people just there to collect a check.Equipment prices are so overpriced,alot of screwing people with home depot financing to get them to get the high end systems when they cant afford it.Glad i left it was a disorganized mess at the end,and endless paper.Saturdays are a normal work day so be prepared to have the biggest crap job.vacation/holiday pay sucks.overtime is half time so you get screwed

ARS-Rescue Rooter Response

6y

We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.

3.0

Jul 28, 2020

Overall a good company, but depending on the branch experience will vary

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

consistent work, full benefits, genuine appreciation from management

Cons

Depending on the branch not a lot of people are very skilled causing those who have more experience to spend a lot of time fixing other employees mistakes when that time could be spent procuring more business

ARS-Rescue Rooter Response

5y

We value your opinion and would like to talk to you regarding your time with ARS. Please contact us at talent@ars.com to set up a time to talk.

1.0

Aug 14, 2020

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My co-workers were nice Flexible hours

Cons

Management and sales were super shady

ARS-Rescue Rooter Response

5y

We are very sorry to hear about your experience at ARS. We value all of our current and former employees' feedback so we would be happy to learn more about your specific situation. Please feel free to reach out to the HR team at talent@ars.com or 901 271 9700. We wish you the best.

4.0

Dec 30, 2020

Growing Company

Senior accountant

Recommend

CEO approval

Business Outlook

Pros

Management cares about its employees.

Cons

Not a lot of room for professional growth. Many management employees long tenured.