ARS-Rescue Rooter reviews about "manager"

51% positive business outlook

Reviews by job title

95 reviews
4.0
Jun 22, 2018

ARS Austin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, steady (though some seasonal) work, good co-workers, most willing to go the extra mile to help each other out.

Cons

could improve on cross-department communications to keep everyone informed. Corporate management often puts so much administrative duties on the managers, they aren't able to properly "manage" their people. Feel too much time spent "documenting" instead of "doing". Not that documenting isn't important, but shouldn't be to the extent it hinders work getting done. Not very strong Employee Recognition Not much room for advancement unless you are willing to relocate.

1.0
Apr 10, 2019

Very Unprofessional and Lewd

Recommend
CEO approval
Business Outlook

Pros

Decent hourly wage. No long hours.

Cons

Very unprofessional, and not a "tight" operation. Unprofessional management. One of the managers said it was no big deal that a "personal massager" that was clearly in the shape of a man's lower anatomy was brought to the company Christmas party, instead management laughed and handled it. Very lewd.

5.0
Jun 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Bonuses, best call center manager ever, appreciated for being dependable and trustworthy...these are just a few of the things I like about working in the Houston call center.

Cons

Busy season is busy! But then again the day goes by quickly. There really aren't any cons for me.

1.0
Aug 8, 2018

Horrible Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked there for almost 3 years. Started off with nothing but, positive things to say and would shout from the roof tops about that company.

Cons

After new people started taking over. Found out that it didn't matter how much I worked or coved others schedule the manager there threw me under the bus and rolled it over me. After I left and talked to fellow employees found out everyone was making more then me even those with less time in the company

avatar
ARS-Rescue Rooter Response
7y
We're sorry your time at ARS was not what you expected. We strive to be a great place to work and focus on retaining good employees. We'd like to discuss your time at ARS. Please contact us at talent@ars.com.
5.0
Jun 22, 2018

Office Manager

Recommend
CEO approval
Business Outlook

Pros

ARS is very customer-service oriented. The company is solid and steadily growing. The name is well respected in the area.

Cons

Would be great to see lower insurance premiums and/or more insurance options as well as company matching 401k commensurate to length of employment.

5.0
Mar 7, 2019

Front line training

Recommend
CEO approval
Business Outlook

Pros

Wonderful training Very insightful Cindy Douglas and Taylor Miller were great. As a new manager the Skills they taught us will help me in my new car position thank you very much.

Cons

No issues great place to work

4.0
Feb 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The position pays very well if you can handle it. The current sales manager is easy to work with and does what he can for his sales guys when he isn’t forced into overworking you to meet quota by corporate

Cons

Hours, install crew liability, lots of drive time and large area coverage.

5.0
Jun 22, 2018

ARS Durham, NC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My coworkers and managers are some of the hardest working people I've ever met, and they inspire me to work hard, too. Decent pay for the work. You're never bored, and if you're a self-starter, this is a great place to be.

Cons

Stressful when customers are not happy and you can't fix things immediately for them.

5.0
Jun 22, 2018

Great company, great location, great pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management truly cares about the employees. General Manager is invested in every single person here. If you need something, you get it. Pay is great. Do your job, be open to constructive criticism and your career here will soar.

Cons

Benefits are expensive for a family. Everyone smokes so get an air purifier.

Viewing 16 - 18 of 95 Reviews

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